Company Information
Business Name: Global1Stop
Legal Status: Sole proprietorship
Owner’s Name: Odile Renaud
Quebec Business Number (NEQ): 2279797643
Business Address: 1595 avenue Bardy, Québec (Québec) G1J 4R6, Canada
Email: contact@global1stop.com
Scope
These terms apply to all sales made via our website for customers located in Europe and the United Kingdom.
Products and Pricing
Product prices are stated in euros or pounds sterling, including VAT where applicable. Shipping fees will be indicated before order confirmation. Global1Stop reserves the right to change prices at any time.
Order Process
Orders are placed on the website. Once payment is received, the customer receives a confirmation email summarizing the order.
Payment
Accepted payment methods: PayPal, MasterCard, Visa. Payments are secure. The order is validated upon acceptance of payment.
Delivery
Free shipping on all orders. Orders are processed within 3 business days; delivery times may vary by country (2 to 12 days). The company is not responsible for delays due to customs or force majeure.
Right of Withdrawal and Returns
You have 14 days from receipt of your package to change your mind and return the product. Products must be returned in their original condition. To arrange a return, contact us at contact@questionclient.com. Refunds will be processed within 14 days after receiving your return.
Customer Service
Our customer support is available Monday to Friday, from 9am to 5pm, via email at contact@questionclient.com. Response within 48 hours.
Personal Data and Privacy
Global1Stop collects personal information to manage orders and improve customer experience. In accordance with the GDPR and Quebec privacy laws, you have the right to access, modify, and delete your data. For any request, contact contact@global1stop.com.
Intellectual Property
The content of the Global1Stop website (texts, images, graphics) is protected by copyright laws. Any use or reproduction without prior written consent is prohibited.
Applicable Law
Global1Stop is registered in Quebec, Canada, and governed by Quebec laws. For European customers, especially in France and the UK, the company also complies with local consumer protection regulations.
Disputes
Any dispute will be settled by the competent courts of Quebec. European consumers benefit from the protections of their country’s consumer code.
Last Update
19 October 2025